Services for Trustees
Delivering great service

Member focused administration

We let members choose how they talk to us, on the phone, in writing, or via our market leading phone or web apps. Our apps deliver real time automated benefits and transfer values. A member can even retire using them.

We use technology to make people's lives easier and to help our expert administrators deliver great service.

Our smart technology frees up our administrators' time to let them focus on the things that really matter.

All this adds up to a truly joined up service built for how members want to engage today. 

People make pensions

Our team of dedicated pensions professionals focus on delivering excellent customer service to our clients and their members.

We do this by providing scheme members with clear, timely, accurate and engaging information about their benefits. This allows members to make more confident decisions about issues that will shape their future.

We know that our clients and their members trust us with their future; we take that trust seriously and act with professionalism and integrity at all times.

Smart technology

Market leading technology and dedicated customer service.

Our platform unifies Administration, Actuarial and Investment.

  • Truly automated calculations including Transfer Values delivered in real time to members on their phone, in writing or on the smart apps.
  • You also get fully integrated document production and management as well as payroll.
  • Scheme dashboard including common and conditional data.
  • Mantle can also support unequalised GMPs. It calculates benefits on a year-by-year basis on any of the non-conversion methods (B, C1 & C2). It can also run comparative valuations on the existing pre-equalised method and all three non-conversion methods automatically, meaning that the optimum yearly pricing is achieved.

Experienced and trusted

At Spence, we are one of four firms on the Specialist Administration and Actuarial Services Panel, who assist pension schemes during the Assessment Period for entry to the PPF.

Approved provider on the Norfolk LGPS framework for specialist administration exercises.

Transparent costs

We offer a range of services that would normally be considered ‘non-standard’ as part of our core service offering.

  • Value for money
  • Member apps included
  • Payroll included
  • Fixed fee, no surprises

Find out more about our Administration services

Please fill out the form or get in touch directly with Suzanne Wilson.

Scheme name
Preferred contact details

Other services for trustees


An end to uncertainty and a focus on advice, service and value.


Governance is at the heart of efficient scheme management and informed decision making.


Using cutting-edge technology, we deliver a new level of cost and risk-reducing efficiencies to all schemes, no matter their size.

PPF assessment

We are on the Specialist Administration and Actuarial Services Panel, who assist pension schemes during the assessment period for entry to the PPF.

Risk transfer

We can help develop a journey plan to guide your scheme to this ultimate end-point in the most efficient manner.

Unsure which service you require?

Get in touch and we can pass it to the right department.