Our awards and accreditations

Find out more about our recent awards and accreditation

Robust Processes and Security

Spence operates under several complementary and independently audited management, quality and security frameworks, with a focus on data protection, service continuity and compliance

External audit, surveillance and certification

BSI under ISO27001:2013 Information Security Management

Administration and accounting procedures

All our administration and accounting procedures audited annually in accordance with AAF01/06 and we have reported no exceptions since we began this reporting in 2010.

Dedicated, Caring Team

Our team administrators, fund accountants and payroll specialists are not only experts in their roles, but have a basic understanding of all roles involved in managing a scheme.  This allows them to see the bigger picture and bring innovative ideas to the table.

By automating as much of the administration process as possible, our team can spend more time helping members.  Below is just one example of how we do this.

Quality Assurance Scheme

We are one of the first actuarial firms to have recently been awarded the IFoA actuarial quality assurance scheme (“QAS”) certification, following an in-depth and independent audit.

ISO 27001:2013

Data security poses a significant risk to trustees and members. Spence is one of very few pension administration firms to be certified to ISO27001:2013 standard.

AAF 01/06

Our processes and controls have been documented and independently audited in accordance with AAF 01/06.

AAF 02/07

Our processes and controls have been documented and independently audited in accordance with AAF 02/07.

Cyber Essentials

Spence, Dalriada and our software, Mantle are certified under Cyber Essentials.

Spence & Partners Limited - Spence

Certification

Achieved

ISO27001:2013

Certified in November 2011 under the 2005 standard and recertified in September 2014 to the 2013 standard. Triennial recertification completed in July 2017. Last audit was June 2020.

AAF01/06

Feb 2020

IFoA QAS

May 2020